Tap and hold the button labeled “ Mute ” on the screen’s top-left side. Wait for the “Mute” option to turn grey and change to “ Hold “. After placing an ongoing call on hold, tap the “ Add Call ” or “ Contacts ” button to make a new call. When you are done, tap the “ Hold ” button to resume the previous call. Take your phone off silent mode or vibrate only. Open the Phone app and dial the number. When the company puts you on hold, tap Hold for me, then tap Start. If it’s successful, you’ll see a Once you have the music, you can use the Settings app on your iPhone 13 to access the ‘Phone’ section, where you can access the ‘On Hold Music’ settings. Here, you can choose to either record a music or select one from the music library. Once you have done this, you can toggle the ‘On Hold Music’ option to ‘On’. 2. Move the iPhone away from your head. This will enable the screen, as it is turned off when the iPhone detects that it's being held at your hear to prevent accidental button presses. 3. Tap the "Mute" button to mute a call. The "Mute" button looks like a microphone with a slash through it. While on an active call, the following options are available: • ADJUST CALL VOLUME: Press the Volume buttons on the left side of the device. • MUTE/UNMUTE : Select the mute icon. • SHOW/HIDE KEYPAD: Select the keypad icon. • ENABLE/DISABLE SPEAKER PHONE : Select the speaker icon. • ADD CALL : Select the add call icon and follow the Learn how you can answer another phone call while putting the first call on hold on the Samsung Galaxy S4.FOLLOW US ON TWITTER: http://bit.ly/10Glst1LIKE US Q: Can I put an ongoing call on hold to answer an incoming call? A: Yes, when you receive an incoming call while on another call, you can put the current call on hold and answer the incoming call by tapping the “Hold & Accept” option on your screen. Place a call on hold to mute both you and the caller. Callers will hear your Main Line's hold music while they're on hold. From an active call, select Hold. It will place the call on hold, and neither you nor the caller will hear each other. Select Unhold to take the caller off hold and resume the call. You can also un-hold a call by hovering PLACE A CALL ON HOLD: To place a call on hold, select the Menu icon then select Hold call. TAKE A CALL OFF HOLD: Select RESUME CALL. ACCESS HOME SCREEN DURING AN ACTIVE CALL: Press the Home button. RETURN TO AN ACTIVE CALL: Swipe down from the Notification bar, then select the active call notification. ADD A CALL: Select Add call. Basic active call screen options. While on an active call, the following options are available: • ADJUST CALL VOLUME: Press the Volume buttons on the left side of the device. • MUTE/UNMUTE: Select the Mute icon. • SHOW/HIDE KEYPAD: Select the Keypad icon. • ENABLE/DISABLE SPEAKER PHONE: Select the Speaker icon. uGigu7.